Key takeaway
Same angle, same light, timestamped, captioned by area. That is the whole standard.
The dispute you avoid
When a client questions whether a space was serviced, the argument ends instantly if there is a matched pair of images with a timestamp and an area label. Without it, the crew's word competes with a facility manager's memory — and the crew loses.
Four rules for every pair
- Shoot the before image from the exact position you will shoot the after image
- Include a fixed reference in frame — a door, a corner, a fixture — so the pair is verifiably the same area
- Capture in the available light without filters; edited images undermine credibility
- Caption with the area name used in the scope, not an informal nickname
Upload the same day
Evidence uploaded days later invites doubt. Field crews should submit from the site before leaving, while connectivity and context are still available. In low-signal facilities, capture first and let the app retry the upload.
